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Complaints Procedure
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Complaints Procedure:

Regulated Complaints Post: Ingeni Services Group Limited, 11 Atlas Works, Foundry Ln, Earls Colne, Colchester CO6 2TE Telephone: 01787 221 909, E-mail: info@ingeni.co.uk. If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk.

© 2024 Read Motor Group. All Rights Reserved

Blossom Avenue, Humberston, United Kingdom, DN36 4TQ
Reg Office: Altyre Way Humberston, Grimsby United Kingdom DN36 4RJ
Reg. Company Number: 07110298
VAT Reg. No. 613 7400 70
Payments

Financial disclosure

Read Derby Limited, Read Automotive Grimsby Limited, Read Hyundai Boston Limited, Read Hyundai Doncaster Ltd, Read Hyundai Kings Lynn Limited, Read Hyundai Limited, Read Hyundai Lincoln Limited, Read Hyundai Worksop Limited, Read Burton Ltd is an Appointed Representative of Ingeni Services Group Limited, who is authorised and regulated by the Financial Conduct Authority (FCA number is 747381).

Ingeni Services Group Limited permissions as a Principal Firm allows Read Derby Limited, Read Automotive Grimsby Limited, Read Hyundai Boston Limited, Read Hyundai Doncaster Ltd, Read Hyundai Kings Lynn Limited, Read Hyundai Limited, Read Hyundai Lincoln Limited, Read Hyundai Worksop Limited, Read Burton Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of lenders.

We are a broker for finance and not a lender

  • The lenders that we use are given first right of refusal. This is because these lenders will pay us a commission for introducing you to them.
  • This commission can be based on the amount you borrow or the vehicle you purchase.
  • We will inform you of the amount of commission that we will earn in good time.
  • We will require your consent to receive this commission.


You do not have to take our finance as it is available through other distributors. You can arrange funding for your vehicle elsewhere and it may be cheaper.

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