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Complaints Procedure:
Regulated Complaints Post: Ingeni Services Group Limited, 11 Atlas Works, Foundry Ln, Earls Colne, Colchester CO6 2TE Telephone: 01787 221 909, E-mail: info@ingeni.co.uk. If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk.