Join Our Growing Family at Read Motor Group!

Do you share our passion for vehicles and providing exceptional customer service?

Read Motor Group is a thriving, family-run dealership with a long history of serving customers across Lincolnshire, Yorkshire, Staffordshire, Norfolk, Derbyshire and Nottinghamshire. We've grown from strength to strength, with locations offering Hyundai, MG, Suzuki, Alfa Romeo, Jeep, Volkswagen, SEAT, Cupra, and Skoda sales and aftersales services in Boston, Burton, Derby, Doncaster, Grimsby, King's Lynn, Lincoln and Worksop.

We're passionate about creating a supportive and rewarding environment for our team. We invest heavily in training, ensuring you have the latest industry and brand knowledge to excel and deliver exceptional customer service.

The Role

We have a fantastic opportunity for an experienced Parts Advisor to join our award-winning group.

Having claimed four Hyundai national awards in the last three years for overall dealer performance, aftersales performance and customer service, we are now looking for an experienced Parts Advisor to join our busy team at Read Hyundai Derby. Reporting directly to the Parts Manager your key responsibilities will include;

  • Calling parts customers and booking in any customers
  • Ensuring customers are kept up to date
  • Explain and educate customers on the follow up process to encourage response levels
  • Preparation of next day’s jobs ensuring all parts in stock and pre-picked/recalls, checked/service plan quotes etc.
  • Invoicing/sales/warranty
  • Ensuring all card and cash payments are taken correctly and cash handling procedure followed
  • Checking all courtesy vehicles are on site are clean, fuelled and easily accessible ready for the next day.
  • General housekeeping
  • Liaising with the workshop for progress and technical advice
  • Creating and loading bookings onto electronic diary efficiently and monitoring this function
  • Filing of paperwork

Our ideal candidate will be an effective communicator, have the ability to work on their own initiative and as part of a team, meet deadlines and be self-motivated with a positive can-do attitude.

Strong IT skills are essential for the position and an ability to prioritise own workload. Strong customer facing skills are an essential requirement for this position along with experience within a similar position.

Full driving licence is essential for this position.

Why Read Motor Group?

  • Family-oriented company culture with strong values.
  • Competitive salary with pension and 30 days holiday (including Bank Holidays)
  • Investment in employee training and development.
  • Opportunity to work with a variety of renowned car brands (Hyundai, Suzuki, MG, Alfa Romeo, Jeep, Volkswagen, Seat, Skoda, Cupra).
  • Focus on providing a stress-free and memorable car buying experience for customers.
  • Multiple locations offering new and used vehicle sales, aftersales services, and Motability/Business/Fleet options.

To Apply:

Please submit your CV to hr@readmotorgroup.co.uk or fill in the form below.

Please note: We are not currently working with recruitment agencies.

Ref: 0009/RMG

Working Hours 8.30am - 5.30pm (Monday to Friday), 8.30am - 12.30pm (Saturday, by rota)
Location Derby
Salary Up to £33,000
Benefits Pension + 30 days holiday
Closing Date 15/07/2024
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