Company Overview

Read Motor Group is a family-run business, established in 2010 in Grimsby, driven by a commitment to customer care.

Summary

We have an exciting opportunity for a confident and customer focused Contact Centre Advisor to join our contact centre based in our Hyundai Boston dealership. .

Responsibilities and Duties

The role involves calling our existing customers to book their vehicle in for a Service/MOT or necessary work to the vehicle. You will be required to explain all the features and benefits of our products and services to customers.

Qualifications and Skills

  • Contact Centre experience is preferred but not essential.
  • Previous experience in the motor trade is advantageous but not essential for the position.
  • Confidence in communicating with customers over the phone.
  • A proactive attitude and willingness to learn
  • Ability to handle sensitive information with discretion.
  • Friendly demeanour with a professional attitude.
  • IT Skills

We offer a great salary and bonus. Hours of work are between 8.30am - 5.30pm Monday to Friday with an hour unpaid lunch break.

  • Comprehensive training package
  • You’ll have access to our Salary Extras scheme, which includes discounts on shopping, travel, and household essentials. The scheme also offers support for your Health & Wellbeing with discounted Gym Membership's and an Employee Assistance Programme to assist you through any of life's challenges.
  • We also provide an Early Pay Scheme, allowing you to access up to £500 of your monthly salary in advance of payday
  • Holiday allowance is 22 days which can rise up to 25 days per annum served, with the holiday year running from 1st January to 31st December.

Job Type: Full-time

Apply here: Indeed

Ref: Read Hyundai Boston

Working Hours 40
Location Black Horse Drive, Lincoln LN6 9UJ
Salary £26,500 - £30,000 a year
Benefits Employee discount Free parking Health & wellbeing programme On-site parking
Closing Date 31/12/2026