Five Service Promises from Read Volkswagen
At Read Volkswagen, we want you to feel confident about the quality of service you'll receive - every time you visit us. We have five promises designed to help you manage the cost of motoring and make your life easier. And, in addition to this, when you come to us you'll be getting something you can't get anywhere else: the official Volkswagen stamp in your service book.
1. No one knows your Volkswagen better than we do - We are the Volkswagen experts
We promise that our Volkswagen experts receive the latest Volkswagen training and have instant access to Volkswagen tooling and Volkswagen technology. Because we love your car as much as you do.
2. We'll match any like-for-like quote within five miles
We promise to match any like-for-like written quote for service, maintenance, repair or new tyres using Volkswagen Genuine Parts from any garage within five miles. It's that simple.
3. A range of convenience services to suit yourselves
We promise to help you get on with your life. You can take a courtesy car; we can pick up and drop your car back to you or even give you a lift into work, home or town. Just tell us which you’d prefer and we’ll sort it out.
4. Volkswagen Video
We promise if a Volkswagen Technician discovers an issue, we will send you a video of your car showing any work that needs to be done before it takes place.
5. We'll keep your software up to date
Experts can update the software in your car so you enjoy the best performance and driving dynamics.