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Complaints Procedure
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Complaints Procedure:

Regulated Complaints Post: Ingeni Services Group Limited, 11 Atlas Works, Foundry Ln, Earls Colne, Colchester CO6 2TE Telephone: 01787 221 909, E-mail: info@ingeni.co.uk. If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk.

© 2024 Read Motor Group. All Rights Reserved

Marsh Lane, Boston, United Kingdom, PE21 7QS
Reg Office: Altyre Way Humberston, Grimsby United Kingdom DN36 4RJ
Reg. Company Number: 07110298
VAT Reg. No. 613 7400 70
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Financial disclosure

Read Derby Limited, Read Automotive Grimsby Limited, Read Hyundai Boston Limited, Read Hyundai Doncaster Ltd, Read Hyundai Kings Lynn Limited, Read Hyundai Limited, Read Hyundai Lincoln Limited, Read Hyundai Worksop Limited is an Appointed Representative of Ingeni Services Group Limited, who is authorised and regulated by the Financial Conduct Authority (FCA number is 747381).

Ingeni Services Group Limited permissions as a Principal Firm allows Read Automotive Grimsby Limited, Read Hyundai Boston Limited, Read Hyundai Doncaster Ltd, Read Hyundai Kings Lynn Limited, Read Hyundai Limited, Read Hyundai Lincoln Limited, Read Hyundai Worksop Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders.

We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products. We are not an independent financial advisor, and we act on their behalf for this introduction. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation. We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow). For your reassurance, all of the lenders we work with could pay commission at different rates, but the commission we receive does not influence the interest rate you will pay.

Our aim is to secure finance for you at the lowest interest rate you are eligible for from our panel of lenders. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

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